Instructions

Identify five specific sales-call prospects for your business. Prequalify them using these questions: (a) Is the prospect in my market? (b) Does he or she need my product/service? (c) Will my product/service remove a problem or source of “pain” or improve the individual’s life? (d) Can he or she afford it?

Explain what a CRM is and describe in detail the 5 ways in which they aid businesses

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