By taking as an example a product or a service from an industry that you are familiar with, critically discuss the main factors that influence the manufacturing/service process design. (MY product is Samsung mobile phone) (70% of the mark) (About 2000 words) B) By utilising your example above please analyse how implementation of Lean Principles may assist the Operations Manager/Manageress in optimising efficiencies while minimising cost and improving customer service levels. (30% of the mark) (About 1000 words)

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